Act as a first contact point between customers and the company.
Responsible to deliver high quality services in accordance with company standards.
Handle incoming emails from both Internal and External Customers regarding payment queries.
Update relevant information to company’s system accurately and prepare email record to customer every time an action is carried out.
Monitor transaction, update cases and prepare reports for dedicated clients.
Keying workaround orders as appropriate and managing past due payments.
Perform adhoc duties assigned by manager.

Degree holder or above with 2-4 years of customer service / sales support experience is a must
A good team player with strong communications skills and interpersonal skills
Customer oriented, self motivated and able to work under pressure
Effective time management skills and willing to take a contract role
Highly proficient in spoken and written English and Chinese (Cantonese and Mandarin)
Familiar with MS Outlook, Excel, Word, PowerPoint and the Internet
If the candidates have over 5 years of Banking and Financial Service Sector will be consider as Senior Customer Service Associate

Provide administrative and on-site support in organizing professional development programmes, developing and producing training resources as well as preparing various documents and report compilation.
Assist in the implementation of the research projects.
Assist in collecting, analyzing and disseminating statistics and findings of the research papers.
Draft and prepare minutes of meetings.
Provide support in modifying webpages, updating online resources and managing database.
Perform other ad-hoc duties as assigned by Senior.

Hong Kong Permanent Resident.
At least 2 years relevant full-time relevant experience in project management / education field.
Local University Bachelor Degree in a MUST.
Level 3 (HKDSE) / Grade D (HKCEE) / Grade E (HKALE) or above in English and Chinese Language.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Good interpersonal and problem-solving skills.

Reporting to the Network Control Group Supervisor.
You will be responsible for real time monitoring of both network and commercial flights to ensure on-time performance and co-ordination with Airlines and Ground Handling Agents for uplift status
Handling operational communications with other Hubs & Gateways
Monitoring uplift status of shipments which passes through Central Asia Hub, and supporting the execution of contingency actions as and when it is required
Adhering to standards and protocols of pre-alert, e-mails, and other shipment monitoring tools with the internal company network
Interfacing with local country Customer Services for network tracing and investigation of service performance issues

Post secondary education or Diploma holder or equivalent
Over 3 years’ customer services or clerical experience or university graduate in Logistics or Transportation with some working experience
Experience in industry such as transportation, logistics, airlines, airport operations, freight forwarding or express is an advantage
Good typing skills and familiar with using MS Word and MS Excel
Fluent spoken English and Cantonese, Putonghua is preferred
Good analytical, telephone manner and customer services skills
Willing to work on 24-hour shift duties

Provide administrative and clerical support, i.e. data entry, copying, scanning, filing, fax, etc.
Work closely with the producers and insurance companies to ensure proper issuance of policies
Answer email and phone enquiries; Follow up with clients companies
Prepare the endorsements, policies, debit/credit notes, etc.
Assist in handling ad-hoc tasks as required

Diploma or above required; IIQE Paper 1, 3 & 5 qualification preferred
Over 2 years relevant working experience or customer service in banking
Good command of written and spoken Chinese (Cantonese) and English and Mandarin is required
Proficient in MS Office (Word, Excel, Outlook)
Ability to multi-task and handle various requests, deadlines, and priorities
Attention to details; excellent time management
No selling requested with good customer service skills

Handle customer emails or calls for enquiries and help-desk support
Follow up customer requests and/or technical support cases
Provide assistance to help customers resolve problems encountered
Escalate technical issues to application support for additional troubleshooting
Monitor SLA metrics according to customer agreements and internal regulation
Manage a small team and provide the application support duty

Diploma or Degree in Computer Science or related subjects
Over 2 years relevant experience as customer support/ technical support
Knowledge in Java, Java Script, MS Office, Windows would be an advantage
Good Analytic, problem-solving, communication and interpersonal skills
Good in spoken and written English and Chinese is a Must
Good team management skills and leadership skills

Reporting to the Control Centre Supervisor.
You will be responsible for real time monitoring of both network and commercial flights to ensure on-time performance and co-ordination with Airlines and Ground Handling Agents for uplift status
Handling operational communications with other Centres & Gateways
Monitoring uplift status of shipments which passes through Control Centre, and supporting the execution of contingency actions as and when it is required
Adhering to standards and protocols of pre-alert, e-mails, and other shipment monitoring tools with the internal company network
Interfacing with local country Customer Services for network tracing and investigation of service performance issues

Diploma holder or equivalent
Over 3 years’ customer services or clerical experience or university graduate in Logistics or Transportation with some working experience
Experience in industry such as transportation, logistics, airlines, airport operations, freight forwarding or express is an advantage
Good typing skills and familiar with using MS Word and MS Excel
Fluent spoken English and Cantonese, Putonghua is preferred
Good analytical, telephone manner and customer services skills
Willing to work on 24-hour shift duties

Responsible for selling logistics services to prospective & existing customers to achieving sales target and supporting service requests.
You will identify sales opportunities for sales lead generation and work in line with corporate standards to attain local.
You will provide professional services to the customers and liaise closely with other functions to deliver quality services.
You will also be required to prepare timely reports.

Diploma holder or above with 2 years’ experience in sales or customer services
Bachelor degree with less experience will also be considered
Experience in Premium Banking is an advantage
Good interpersonal, communication and telephone handling skills
Possess strong selling techniques
Highly persuasive, self-motivated, self-confident and customer service oriented
Well-organized, hardworking, aggressive and able to work under pressure
Good PC operations knowledge, including MS Word and Excel
Fluent spoken English & Cantonese, fluent in Mandarin is preferable

Responsible for processing loan application and documents for personal loan
Verify the documents and information provided by applicants
Notice applicants of the application status and process
Coordinate with internal teams in loan processing

2 - 5 year’s experience in loan application or clerical support experience
Detail-minded, team player with positive learning attitude
Out-going, talkative, polite, good sense of responsibility
Permanent Hong Kong residents are MUST

Acquire new corporate clients and further deepening clients relationship by offering IT research service and business solutions hence
Navigate multiple sales opportunities and manage sales pipeline
Market IT products and online business solutions services to corporate customers
Prepare proposals, KPI and relevant credit reports as required
Manage sales performance to achieve annual target

Degree Holder in Business Administration/ IT or equivalent
2-5 years working experience is direct sales and B2B account service
Solid knowledge of business development rules and regulations
Knowledge of and experience in direct promotion or business development
Good understanding of Hong Kong premium business environment
Independent, good communications & interpersonal skills
Good analytical and problem-solving skills
Good inter-personal skills, service-oriented, responsible and self-discipline

Supervise a team of credit control representative to maintain smooth operation of the department
Assist manager to implements departmental goals, objectives, policies and operating procedures
Monitor the status of customer accounts on system and address any credit issues in a timely manner
Provide directions and solutions for team members in payment collections and credit management
Visit customers with sales representative to understand customer needs and prepare credit assessment
Monitors all activities of the department to ensure that all applicable internal policies
Prepare statistic and analysis report for manager to review

Bachelor’s degree in Business or Accounting or equivalent
5 – 8 years of working experience in credit control or accounting field with some experience in supervisory level
Previous experience in MNC is preferred
Sound knowledge in credit analysis and payment collection
Customer oriented, detail-minded, number sensitive with strong analytical skills
Good interpersonal and communication skills
Good command in written and verbal English and Chinese (Cantonese and Mandarin)

Responsible to lead the staff training strategies, manage its implementation and measure its impact
Lead and motivate the customer service teams to achieve company’s goal and consciously improvement in customer service quality
Identify and assess the training needs of the company through job analysis, career paths and adopt the best demonstrated practices
Perform regular audit process to ensure service standard and compliance are met with business needs
Develop and deliver development programs and coaching sessions for Customer Service Team in order to upgrade staff’s skills, knowledge and competencies
Develop appropriate approach and performance metrics for the evaluation of the skills of front line staffs
Plan and design a series of internal training programmes and ensure the learning effectiveness of target participants to align with the company’s training objectives
Analyze performance and recommend improvement measures for Customer Service Teams
Optimize Customer Service resources to maximize performance effectiveness and ensure daily customer service processes and procedures are aligned with Headquarter and overseas Customer Service Teams

Bachelor’s Degree or above
8 – 10 years of working experience in customer service field with at least 3 years in managerial positions
Experience in Multinational Companies is highly preferred
Outstanding presentation, coaching and facilitation skills
Strong organization, analytical and project management skills
Excellent communications and interpersonal skills and negotiation skills
Experience in Quality Monitoring systems is an advantage
Energetic, aggressive and willing to accept new challenges
Good command in written and verbal English and Chinese (Cantonese and Mandarin)
Proficiency in MS Office applications

Reporting to Customs Clearance Supervisor, you will be responsible for assisting to review flight manifest data for inbound shipments and transshipment as well as other administrative tasks.
Responsible for clearance matter, license and permit handling issue.

Diploma or above
Over 3 years work experience is required, preferred in airport operations, airlines, express, logistics, transportation, freight forwarding
Experience in data entry, customs clearance matter, license and permit handling is an advantage
Good customer services, analytical, communication and inter-personal skills
Enjoy and committed to the team in meeting company goals and achieving team targets
Good spoken and written English and Cantonese
Proficient in PC skills, including hands-on application of MS office such as MS Word, Excel and PowerPoint with typing speeds of 30 wpm
Requested shift duties on 7 x 24

Reporting to the Control Centre Supervisor.
You will be responsible for real time monitoring of both network and commercial flights to ensure on-time performance and co-ordination with Airlines and Ground Handling Agents for uplift status
Handling operational communications with other Centres & Gateways
Monitoring uplift status of shipments which passes through Control Centre, and supporting the execution of contingency actions as and when it is required
Adhering to standards and protocols of pre-alert, e-mails, and other shipment monitoring tools with the internal company network
Interfacing with local country Customer Services for network tracing and investigation of service performance issues

Diploma holder or equivalent
Over 3 years’ customer services or clerical experience or university graduate in Logistics or Transportation with some working experience
Experience in industry such as transportation, logistics, airlines, airport operations, freight forwarding or express is an advantage
Good typing skills and familiar with using MS Word and MS Excel
Fluent spoken English and Cantonese, Putonghua is preferred
Good analytical, telephone manner and customer services skills
Willing to work on 24-hour shift duties

Reporting to the Operations Supervisor and Manager, you will liaise and work closely with the operations team in order to provide clerical and network system support of shipments entering and exiting the Global Logistics Centre in Airport.
Execute flight movement alerts, transmit shipment information and prepare flight documentations.
Rectify and follow up on network on non-conforming shipments, e.g. Dangerous Goods, damaged and found shipments.
Conduct and coordinate warehouse searches generated by network trace requests
Print shipment manifest for shipment lodgments.

Diploma education with at least 2 years clerical or operations support experience.
Previous work experience related to warehousing, distribution center, logistics, freight forwarding and airport operations is an advantage.
Good command of spoken English and Cantonese.
Hands-on to use PC system and willing work on 24-hour shift duties.
Hardworking, attentive to details, patient with customer service sense.

Provide customer service to work-in customer
To handling the customers's enquiries
Process loan application document, verify documents, fill application forms for customers
Provide clerical support, include data entry, filing, contact service in branch

Secondary graduated. Fresh graduated are welcome.
Good PC skill with knowledge in MS office (Word, Excel)
Team-player, willing to learn
Friendly and hardworking
Immediately available is preferred

Provide daily administrative and clerical support to the department
Maintain the update of the filing system
Assist in prepare relevant documents and reports
Other duties as assigned by Supervisors

Diploma / DSE are welcome
Over 1 year clerical and administrative experience is a must
Knowledge in MS office(Word, Excel)
Team player with positive learning attitude

Responsible for providing quality customer services to both local and overseas clients
Provide service to handle shipment status tracing
Handling the customers' complaints, enquiries and problems

Diploma or above with 2 -5 years’ customer service working experience
Preferably in shipping or logistic forwarder industry
Good spoken & written English, Cantonese and Mandarin
Good PC knowledge and typing skills
Interpersonal, communications and strong problem solving skills
Customer oriented, flexible, initiative and able to work under pressure

Answer incoming calls, faxes, postal mail and emails relating to the program supported
Provide information about the programs supported to enable customers to access the programs and the associated benefits
Identify customer requirements and ensures they are answered or routed through the appropriate support area
Manage customer escalations and ensures that these are answered, tracked and escalated as required. Escalates issues outside of service boundaries when a resolution is unable to be confirmed
Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes.
Provide call backs and or call downs to subscribers and partners as required
Demonstrate a strong customer service orientation and takes responsibility to ensure customers are satisfied.
Provide a high level of professional and competent customer service and is able to communicate effectively with customers.

1 year experience in customer service environment
Fresh graduated with customer service experience will also being considered
Native Cantonese speaking with good command in English preferred
Good PC knowledge, e.g. MS office (Word, Excel), Window
Willing for relocation to Malaysia

Responsible for handling inbound enquiries from assigned clients
Response to clients’ enquiry and service requests in a professional manner.
Assist in providing suitable solutions and suggestions for clients
Maintain effective communication with clients and internal parties to sustain high performance standard
Maintain and update client’s record into company global system

Over 2-5 years customer service experience in size-able companies
Strong knowledge in full set shipping documents
Previous experience in providing service to Key Account Services is required
Strong customer service skills and problem solving skills
Good command in Chinese and English

Our client is a global hospitality group high quality service to worldwide customers. They are looking for a Procurement Manager to join their Hong Kong Team. This role will be responsible to supervise the daily operation of the group’s procurement team and manage full range of Food and Non-food procurement of Hong Kong operations. Successful candidate will be offered attractive remuneration package.



Responsibility:

- Report to General Manager of Hong Kong Office and manage the procurement team and oversee daily operations for sourcing, price negotiation and orders fulfillment Responsible to manage F&B and non-food purchase for Hong Kong operations, including furniture, fixtures and equipment and operating supplies and equipment.
- Review and improve the procurement procedures to enhance effectiveness and efficiency, such as simplifying PR/PO handling process, reduce administrative work and unified filing system.
- Manage tender bidding process, negotiation and finalization of contract.
- Maintain the approved product list in terms of pricing data and product specification detail to ensure its integrity at all time.
- Utilize the quantity leverage, tender for the high volume, high price and common purchase items and have the price locked for an agreed period of time.
- Monitor supplier quality and performance, develop supply chain management and enhance productivity and effectiveness through the use of proven tools and techniques.
- Handle internal and external audit over ISO certification & Food Safety Management System.
- Liaise closely with internal departments to review current practices to apply appropriate measures at fast-changing environment.
- Work with marketing, F&B or potential suppliers to seek for promotion opportunity.

Requirements:

- Degree / High Diploma holder or above in Business Administration, Supply Chain Management or related discipline
- 10 – 15 years of solid experience in procurement with at least 3 years in managerial positions
- Experience in F&B/ Hotel/ Aviation hospitality industry is preferred
- Professional qualification in Food Safety or ISO is an advantage
- Strong communication, negotiation and problem solving skills
- Mature, Independent, proactive, well-organize and good time management
- Good command of both spoken and written English, Chinese and Mandarin
- Proficiency in MS Word, Excel and Chinese Word Processing
- Immediately available is preferred

You will Interact with external customers in a professional manner for effective service recovery and/or pay visits where service recovery actions are deemed essential as an extension of customer care. Handle difficult and complicated claims and complaints issues arising from shipment related incidents and liaise with assigned legal counsels.

In the role, you also need assist to establish proper systems and processes for handling shipment claims, covering registration, processing, resolution, analysis of root causes, reporting, corrective and preventive actions, and follow-up audits to ensure compliance to preventive actions. Work with Customer Accounting Department on service recovery or claim cases involving financial settlement.

To be an excellent leader, you need to lead by example and communicate well with your team and your colleagues within other business functions. Structured and regular two way communication with your team and the wider business is critical.

Educated to Bachelor Degree or equivalent with over 5 year’s in customer care or a related capacity
A minimum of three year's experience at Supervisory level within a logistic forwarder environment
Advanced knowledge of Excel and ability to interpret and analyse data
Attention to detail and desire to provide excellent customer service
Demonstrable understanding of the difference between good and outstanding customer service
Proactive and challenging, flexible and adaptable to changing situations
Strong problem-solving skills, good interpersonal and relationship building skills
Ability to communicate effectively and set clear expectations
Able to lead and coordinate activities between multiple functions

Responsible for processing loan application and documents for personal loan
Verify the documents and information provided by applicants
Notice applicants of the application status and process
Coordinate with internal teams in loan processing
Preform the business promotion in Branch

1 - 5 year’s experience in loan application or clerical support experience
Detail-minded, team player with positive learning attitude
Out-going, talkative, polite, good sense of responsibility
Fluent English and Tagalog / Bahasa Indonesia
Permanent Hong Kong residents / Dependent Visa are MUST
Fresh graduate and no working experience will be consider as Loan Application Assistant

Implement proper business strategies in generating sales lead in assigned industries
Propose best suited business solutions to potential clients
Deliver quality business proposals and presentation to clients
Update record in generating sales reports in company’s SAP system
Liaise with regional offices in develop business strategies and service delivery

Bachelor Degree holder with 2 years B2B sales experience in service industries
Proven sales experience in sizable corporation with tracked record
Self-motivated, aggressive and assertive in personality
Proficiency in English and Chinese
Able to work independently and under pressure

Provide quality after-sales services to our customers, such as proactive tracing of shipments, handling special requests and resolving their enquiries
Support the sales team and working closely with sales staff and liaising with other departments to meet customers' needs
Assist the sales team to generate sales leads through the searching engines and prepare sales contracts or related documents to customers and sales
Work with operations logisicts team for the space booking of heavy shipments
Assist in preparing monthly sales reports and provide support to other sales activities

Diploma in Logicits or Post-secondary education with English passed in HKCEE / HKDSE or equivalent
Over 1 year relevant work experience and stable working reference
Good spoken and written English and Chinese is a MUST
Good knowledge in MS office applications
Good interpersonal, communication and telephone handling skills
Self-motivated, customer focused and able to work under pressure

Responsible for sourcing and merchandising of Beauty products for operation needs
Process purchase orders, monitor delivery and quality of goods, inventory control and cost management
Develop new suppliers and maintain good relationship with vendors and analyze the performance of the assigned categories
Maintain and upkeep the purchase database and records
Working closely with Sales & Marketing Manager, Online Marketing and Shipping department

Diploma or above with 1 - 3 years or above in Merchandising and online e-commence experience
Relevant experience in beauty or sundries above is highly preferred
Excellent communication skills coupled with good negotiation power Independent, initiative, responsible and result-orientated, a good team player
Proficiency of PC application and MS Office (especially Excel)
Good to communicate in English both written and spoken
Salary at 14-18K and 5 days work at Sheung Wai
No travel requested

Providing quality customer services to both local clients Handling the hotline services such as order broadband solution, technique enquiries Handling the client complaints and as well as to solve the problems

Diploma or above
With 1-5 years’ customer service experience, preferably in hotline, airline, telecommunication or logistics contact center environment
Good spoken & written English and Cantonese. Proficiency in Mandarin is an advantage
Customer-focus, open-minded, flexible, logical and systematic thinking
Good interpersonal, communication skills and telephone manner
Good team-spirit and problem solving skills
Able to work under pressure and independent
Good PC knowledge and good typing skills

負責於不同平台推廣公司產品及提升品牌形象
了解公司客需要，報價，跟進訂單及安排送貨
搜集市場資訊，協助團隊拓展新業務
處理客戶查詢及投訴
與顧客建立及維繫良好關係
提供支援予銷售及市場團隊

文憑或以上學歷
一年或以上相關工作經驗
有出入口貿易或銷售經驗更佳
流利廣東話、良好普通話及英語
積極主動，服務態度誠懇，有良好溝通及應對技巧
五天工作，即時上班優先考慮

Reporting to the Operations Supervisor and Manager, you will liaise and work closely with the operations team in order to provide clerical and network system support of shipments entering and exiting the Global Logistics Centre in Airport.
Execute flight movement alerts, transmit shipment information and prepare flight documentations.
Rectify and follow up on network on non-conforming shipments, e.g. Dangerous Goods, damaged and found shipments.
Conduct and coordinate warehouse searches generated by network trace requests
Print shipment manifest for shipment lodgments.

Reporting to the Operations Supervisor and Manager, you will liaise and work closely with the operations team in order to provide clerical and network system support of shipments entering and exiting the Global Logistics Centre in Airport.
Execute flight movement alerts, transmit shipment information and prepare flight documentations.
Rectify and follow up on network on non-conforming shipments, e.g. Dangerous Goods, damaged and found shipments.
Conduct and coordinate warehouse searches generated by network trace requests
Print shipment manifest for shipment lodgments.

Responsible to monitor and follow up on overdue payments and credit control functions
Assist the credit control team in formulating the payment collection plan
Ensure timely collection by maintaining effective communication and good relationship with corporate customers
Liaise closely with customers and internal departments to resolve credit and billing issues
Responsible for handling daily payment records and preparing regular reports
Perform any adhoc duties assigned by manager

Higher Diploma holder with at least 3 years working experience in credit control or accounting field
Strong communication skills and customer service skills with good telephone manner
Independent, self-motivated, able to work under pressure with good time management skills
Hands on experience in accounting systems is an advantage
Good command of spoken and written English and Chinese (Cantonese and Mandarin)
Proficient with MS Office applications, including Excel & Power Point

Execute flight movement alerts, transmit shipment information and prepare flight documentations
Rectify and follow up on network on non-conforming shipments, e.g. Dangerous Goods, damaged and found shipments
Conduct and coordinate warehouse searches generated by network trace requests
Print shipment manifest for shipment lodgment

Diploma education with at least 2 years clerical or operations support experience
Previous work experience related to warehousing, distribution center, logistics, freight forwarding and airport operations is an advantage
Fair command of spoken English and Cantonese
Hands-on PC skills
Hardworking, attentive to details, patient with customer service sense
Willing to work on shift duties.

Handle system record and find out any sensitive inbound shipments
Keep track of the customs clearance status and work with custom and airlines to speed up flight pre-clearance process with provision of supporting documents
Gather supporting documents, such as, license, permit, and hand in to the Government
Inputting duty charges into the system to generate the employer’s invoice and hand in outbound information to different related airlines
Perform duties within company’s guidelines and in a speedy manner

Diploma folder or equivalent
Over 3 years working experience is a MUST
Experience in airport, airline, international transportation, freight forwarding preferred
Excellent customer service, communication and inter-personal skills
Fluent in Cantonese, English and Mandarin (spoken and written)
Proficient in PC skills, extensive experience with WORD, EXCEL and POWERPOINT
Typing speed: 30 wpm
24 hours shift duties

Directly report to Director
Provide administrative and operational support
Assist for Hong Kong office operation if required
Coordinate all travel arrangement and booking of accommodation, transportation
Assist to take meeting minutes and company secretarial duties
Preparation of reports and tender documents
Preparation of expenses and travel claims
Handling confidential documents and account & audit reports

Preferable degree holder in Business Administration or above or equivalent
Minimum 5 years of secretary experience in serving senior executives
Exposure in foreign based business would be an advantaged
Pleasant personality, mature, passion, patience, and highly independent
Well organized, proactive, efficient, details minded, flexible, willing to work under pressure and meet with tight deadline
Strong knowledge to prepare the audit financial statements reports
Hand on experience to hold the general meeting
Strong computer skills (MS Office , Excel and PowerPoint)
The candidate spoken in business English will be first consider

負責日常公司全盤會計帳目，編制月結及年結報表
負責資料輸入、簿記、整理應付及應收帳款等
處理支票及零用現金
協助經理分析財務數據及撰寫報告
協助其他行政事務

中學畢業或以上，不少於 3 年會計工作經驗
具 LCCI 高級證書或同等資歷
有內中資公司工作經驗優先
熟識內地會計軟件操作
流利普通話、廣東話及良好英語
細心、有責任感、良好溝通能力

Responsible for processing loan application and documents for personal loan
Verify the documents and information provided by applicants
Notice applicants of the application status and process
Coordinate with internal teams in loan processing
Preform the business promotion in Branch

1 - 5 year’s experience in loan application or clerical support experience
Detail-minded, team player with positive learning attitude
Out-going, talkative, polite, good sense of responsibility
Permanent Hong Kong residents are MUST
Fresh graduate and no working experience will be consider as Loan Application Assistant

Provide full spectrum of secretarial support and project coordination to senior management.
Liaise with concerned parties on business issues proactively and independently.
Responsible for arranging and organizing daily schedules, business meetings and travel arrangements including hotel reservations, flight bookings and all related matters.
Provide administrative support and accounting support to the team.
Prepare presentation materials, reports and minutes and other documents.
Independence correspondence in English and Chinese in professional manner.
To organize a systematic filing system.
Manage and assist in all ad hoc assignments as assigned.

Degree / Diploma Holder with 5 -10 years of secretarial experience in financial service/project investment.
Good knowledge in company secretarial support and accounting support is preferred.
Good command in verbal and written English and Chinese
Hands on experience in MS office.
Independent, mature, stable and able to work with multicultural environment.
Immediate available is an advantage.

Responsible for providing quality customer services to both local and overseas clients
Provide service to handle shipment status tracing
Handling the customers' complaints, enquiries and problems

Diploma or above with 2 -5 years’ customer service working experience
Preferably in shipping or logistic forwarder industry
Good spoken & written English, Cantonese and Mandarin
Good PC knowledge and typing skills
Interpersonal, communications and strong problem solving skills
Customer oriented, flexible, initiative and able to work under pressure

Reporting to the Control Centre Supervisor.
You will be responsible for real time monitoring of both network and commercial flights to ensure on-time performance and co-ordination with Airlines and Ground Handling Agents for uplift status
Handling operational communications with other Centres & Gateways
Monitoring uplift status of shipments which passes through Control Centre, and supporting the execution of contingency actions as and when it is required
Adhering to standards and protocols of pre-alert, e-mails, and other shipment monitoring tools with the internal company network
Interfacing with local country Customer Services for network tracing and investigation of service performance issues

Diploma holder or equivalent
Over 3 years’ customer services or clerical experience or university graduate in Logistics or Transportation with some working experience
Experience in industry such as transportation, logistics, airlines, airport operations, freight forwarding or express is an advantage
Good typing skills and familiar with using MS Word and MS Excel
Fluent spoken English and Cantonese, Putonghua is preferred
Good analytical, telephone manner and customer services skills
Willing to work on 24-hour shift duties

Provide administrative and on-site support in organizing professional development programmes, developing and producing training resources as well as preparing various documents and report compilation.
Assist in the implementation of the research projects.
Assist in collecting, analyzing and disseminating statistics and findings of the research papers.
Draft and prepare minutes of meetings.
Provide support in modifying webpages, updating online resources and managing database.
Perform other ad-hoc duties as assigned by Senior.

Hong Kong Permanent Resident.
At least 2 years relevant full-time relevant experience in project management / education field.
Bachelor Degree in Education / Social Science / Languages related subjects.
Level 3 (HKDSE) / Grade D (HKCEE) / Grade E (HKALE) or above in English and Chinese Language.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Good interpersonal and problem-solving skills.

Responsible for selling logistics services to prospective & existing customers to achieving sales target and supporting service requests.
You will identify sales opportunities for sales lead generation and work in line with corporate standards to attain local.
You will provide professional services to the customers and liaise closely with other functions to deliver quality services.
You will also be required to prepare timely reports.

Diploma holder or above with 2 years’ experience in sales or customer services
Bachelor degree with less experience will also be considered
Experience in Premium Banking is an advantage
Good interpersonal, communication and telephone handling skills
Possess strong selling techniques
Highly persuasive, self-motivated, self-confident and customer service oriented
Well-organized, hardworking, aggressive and able to work under pressure
Good PC operations knowledge, including MS Word and Excel
Fluent spoken English & Cantonese, fluent in Mandarin is preferable

Supervise a team of credit control representative to maintain smooth operation of the department
Assist manager to implements departmental goals, objectives, policies and operating procedures
Monitor the status of customer accounts on system and address any credit issues in a timely manner
Provide directions and solutions for team members in payment collections and credit management
Visit customers with sales representative to understand customer needs and prepare credit assessment
Monitors all activities of the department to ensure that all applicable internal policies
Prepare statistic and analysis report for manager to review

Bachelor’s degree in Business or Accounting or equivalent
5 – 8 years of working experience in credit control or accounting field with some experience in supervisory level
Previous experience in MNC is preferred
Sound knowledge in credit analysis and payment collection
Customer oriented, detail-minded, number sensitive with strong analytical skills
Good interpersonal and communication skills
Good command in written and verbal English and Chinese (Cantonese and Mandarin)

Responsible to handle souring and purchasing procedures for raw materials or related products
Maintain effective communication with suppliers on terms and conditions, pricing and purchase order issues
Coordinate with customer, internal departments and logistic providers to ensure on time delivery
Monitor inventory level in warehouse and ensure products are delivered on time
Maintain an up-to-date record of purchase orders, transactions and inventory level in ERP System
Corporate with Sales teams for marketing project and sales promotion.
Perform other ad-hoc duties as assigned

Diploma or above
At least 3 years related working experience preferably in trading company
Proficiency in MS Office, knowledge in ERP is highly preferable
Good telephone manner and strong interpersonal skills
Independent, detail-minded, proactive and willing to learn
Good command in verbal and written Chinese and English
Available immediately is welcome advantage

一般倉務工作，負責整理倉存、上架、點貨、搬運貨件等
後勤支援：包括電腦資料輸入，更新紀錄、貨件分類等
處理來往公司的文件

持有效澳門身份證
中學畢業，1 年以上相關工作經驗
良好溝通能力，重視團隊合作
流利廣東話、良好普通及一般英語
基本電腦操作
細心、積極、待人有禮

Report to Senior Property Manager and assist to monitor day-to day operations, include property maintenance, security and cleaning services provided by an outsourced property management

Liaise closely with outsourced business partner to review and analyze monthly financial report
Handle tenants’ inquiries, complaints and other emergency incidents
Handle property and leasing matters, including property management, maintenance, renovation and relevant documentation
Oversee the procedures of premises handover/takeover and coordinate the fitting out / reinstate works
Conduct market research and analysis in market rent, prepare report for senior management to review
Carry out site inspections and other ad hoc projects

Report to Senior Property Manager and assist to monitor day-to day operations, include property maintenance, security and cleaning services provided by an outsourced property management

Liaise closely with outsourced business partner to review and analyze monthly financial report
Handle tenants’ inquiries, complaints and other emergency incidents
Handle property and leasing matters, including property management, maintenance, renovation and relevant documentation
Oversee the procedures of premises handover/takeover and coordinate the fitting out / reinstate works
Conduct market research and analysis in market rent, prepare report for senior management to review
Carry out site inspections and other ad hoc projects

Provide quality after-sales services to our customers, such as proactive tracing of shipments, handling special requests and resolving their enquiries
Support the sales team and working closely with sales staff and liaising with other departments to meet customers' needs
Assist the sales team to generate sales leads through the searching engines and prepare sales contracts or related documents to customers and sales
Work with operations logisicts team for the space booking of heavy shipments
Assist in preparing monthly sales reports and provide support to other sales activities

Diploma in Logicits or Post-secondary education with English passed in HKCEE / HKDSE or equivalent
Over 1 year relevant work experience and stable working reference
Good spoken and written English and Chinese is a MUST
Good knowledge in MS office applications
Good interpersonal, communication and telephone handling skills
Self-motivated, customer focused and able to work under pressure

Responsible for IT project management, software and online platform development
Liaise with local sales and customer service team
Communicate with headquarter in project arrangement
Attend local and oversea Exhibitions and Events

2 years of project or IT products management.
Degree holder or above in computer science or related discipline
Knowledge of web/software development or maintenance (client and server)
Previous experience of developers/QA is an advantage.
Fluent in English and Mandarin.
Available for travel

Handle around 30-50 VIP account clients
Develop new business and maintain the existing key accounts service
Provide necessary support such as product knowledge, marketing materials and customer feedbacks
Maintain professional relationships and promote value added business to existing clients
Achieve sales target and work as a team player
Handle sales enquiries and ad hoc projects as allocated

Degree graduates with 2 - 3 years working experience in B2B sales /marketing / customer services experience
Self-motivated, detail-minded, aggressive and result driven
Good command in spoken and written English and Cantonese
Experience in the logistics industry will be an advantage

Deliver customer service with expert knowledge, passion and care.
Promote and sell the products and provide unique customer care
Handle Customer enquirers & complaints and provide customer service with patience and efficiency
Handle the stock inventory control and keep the sales floor tidy

DSE with 1 year relevant experience (歡迎中六以上程度學生申請)
Relevant experience in retail industry preferred
Customer oriented with passion, patience and caring attitude
Result-oriented service manner, pleasant and cheerful personality
Presentable, good communication skills
Good command of English, Mandarin and Cantonese
Fresh graduate with high potential will also be considered

Providing quality customer services to both local clients Handling the hotline services such as order broadband solution, technique enquiries Handling the client complaints and as well as to solve the problems.
Handling the key account service and operation support for the customers.

Diploma or above and for Macau Residents apply only.
With 1-5 years’ customer service experience, preferably in hotline, airline, telecommunication or logistics contact center environment.
Good spoken & written English and Cantonese. Proficiency in Mandarin is an advantage.
Customer-focus, open-minded, flexible, logical and systematic thinking.
Good interpersonal, communication skills and telephone manner.
Good team-spirit and problem solving skills.
Able to work under pressure and independent.
Good PC knowledge and good typing skills.

Responsible to lead the staff training strategies, manage its implementation and measure its impact
Lead and motivate the customer service teams to achieve company’s goal and consciously improvement in customer service quality
Identify and assess the training needs of the company through job analysis, career paths and adopt the best demonstrated practices
Perform regular audit process to ensure service standard and compliance are met with business needs
Develop and deliver development programs and coaching sessions for Customer Service Team in order to upgrade staff’s skills, knowledge and competencies
Develop appropriate approach and performance metrics for the evaluation of the skills of front line staffs
Plan and design a series of internal training programmes and ensure the learning effectiveness of target participants to align with the company’s training objectives
Analyze performance and recommend improvement measures for Customer Service Teams
Optimize Customer Service resources to maximize performance effectiveness and ensure daily customer service processes and procedures are aligned with Headquarter and overseas Customer Service Teams

Bachelor’s Degree or above
8 – 10 years of working experience in customer service field with at least 3 years in managerial positions
Experience in Multinational Companies is highly preferred
Outstanding presentation, coaching and facilitation skills
Strong organization, analytical and project management skills
Excellent communications and interpersonal skills and negotiation skills
Experience in Quality Monitoring systems is an advantage
Energetic, aggressive and willing to accept new challenges
Good command in written and verbal English and Chinese (Cantonese and Mandarin)
Proficiency in MS Office applications

負責接待分行walk in 客戶，解答客戶申請貸款查詢，並提供不同類型貸款服務申請及處理貸款文件。
致電現有客戶提供優質售服服務及個案跟進。
完成中五會考/文憑試或以上程度，歡迎有興趣投身貸款及銀行財務業的應徵者申請。
5天半工作
良好晉升機會
無需輪班工作
每天工作8小時
放銀行假期
員工福利
15天年假
豐厚季度花紅和年終獎金
多元化員工活動及培訓課程

Arrange insurance renewal, verify insurance policy and documents
Handle and maintain insurance claims and records
Handle general insurance enquires from internal departments
Develop and maintain good relationships with intermediaries
Responsible for all claims administration and perform ad hoc assignments as required

University or tertiary graduate with professional qualifications in insurance (e.g. ANZIIF)
5-8 years relevant experience in insurance related industry
Proficiency in MS applications
Fluent spoken and written English and Chinese. Good command of Putonghua is an advantage
Strong analytical, negotiation and interpersonal skills
Able to work independently and under pressure
Candidate with less experience/ qualification will be considered as Assistant Insurance Officer

Act as an HR Business Partner and provide world class HR services including, but not limited to, talent acquisition and retention, performance management, training and development, occupational health and safety and employee relations
Handle employee enquiries and provide professional help on personnel matters
Collect employee’s comments and executive improvement actions plan accordingly
Assist in updating HR policies and practices in compliance with governmental laws and regulations and corporate best practices
Conduct HR analysis and locate improvement directions
Take part in all HR projects and to undertake any other duties / special assignments as required

Degree holder in Human Resources Management or related disciplines
Minimum 5 years MNC human resources experience in recruitment
Familiar with Employment Ordinance of Hong Kong
Knowledge of human resources issues, such as, compensation and benefits
Proactive and passionate about people
Meticulous and analytical minded
Good Language skills (English, Cantonese and Mandarin)
Proficient in PC knowledge
Good interpersonal skills and showing respect to employees at all levels with diverse culture
Candidates with less experience will be considered as Human Resources Executive

Reporting to the Operations Supervisor and Manager, you will liaise and work closely with the operations team in order to provide clerical and network system support of shipments entering and exiting the Global Logistics Centre in Airport.
Execute flight movement alerts, transmit shipment information and prepare flight documentations.
Rectify and follow up on network on non-conforming shipments, e.g. Dangerous Goods, damaged and found shipments.
Conduct and coordinate warehouse searches generated by network trace requests
Print shipment manifest for shipment lodgments.

Diploma education with at least 2 years clerical or operations support experience.
Previous work experience related to warehousing, distribution center, logistics, freight forwarding and airport operations is an advantage.
Good command of spoken English and Cantonese.
Hands-on to use PC system and willing work on 24-hour shift duties.
Hardworking, attentive to details, patient with customer service sense.

You will responsible for identifying sales opportunities for sales lead generation and work in-line with financial service standards and compliance in achieving the company goal and KPIs.
Provide investment strategy and planning service to clients; maintain and provide quality services with company existing customers.
Provide professional services to customers; liaise closely with other functional teams to deliver quality services. You will also be required to prepare timely reports for business analysis and investment portfolios.

Degree holder with one year solid sales experience of customer acquisition and account management in the service industry
Applicants with valid IIQE and HKSI license would be an advantage
Strong communication, presentation and analytical skills
Good command of both spoken and written English & Chinese
Aggressive, well-organized and customer focused
Able to work under pressure and solve problems independently

Responsible for providing quality customer services to both local and overseas clients
Provide service to handle shipment status tracing and order follow up
To manage the key account customer service and maintain good relationship
Handling the customers' complaints, enquiries and problems

Diploma or above with 2 -5 years’ customer service working experience
Preferably in shipping or logistic forwarder industry
Good spoken & written English, Cantonese and Mandarin
Good PC knowledge and typing skills
Interpersonal, communications and strong problem solving skills
Customer oriented, flexible, initiative and able to work under pressure
Only for Macau candidates apply only

Organize shipment delivery of natural resources to overseas customers
Draft and follow up sales and purchase contracts
Communicate with external parties, such as, buyers, suppliers, logistics company and internal department to arrange shipment schedule
Responsible for full set of shipping document, L/C invoices, as well as, other related documents
Perform other ad hoc duties to ensure smooth operation of the department

University Graduate, majoring in international shipping, logistic, finance, statistics or relative discipline or relative discipline
Exceptional written and oral English and Chinese
Meticulous, self-starter, able to work under pressure
Fresh graduate will also be considered as Shipping Logistics Assistant
Immediate availability preferred

Providing quality customer services to both local clients Handling the hotline services such as order broadband solution, technique enquiries Handling the client complaints and as well as to solve the problems

Diploma or above
With 1-5 years’ customer service experience, preferably in hotline, airline, telecommunication or logistics contact center environment
Good spoken & written English and Cantonese. Proficiency in Mandarin is an advantage
Customer-focus, open-minded, flexible, logical and systematic thinking
Good interpersonal, communication skills and telephone manner
Good team-spirit and problem solving skills
Able to work under pressure and independent
Good PC knowledge and good typing skills

Handle customer emails or calls for enquiries and help-desk support
Follow up customer requests and/or technical support cases
Provide assistance to help customers resolve problems encountered
Escalate technical issues to application support for additional troubleshooting
Monitor SLA metrics according to customer agreements and internal regulation
Manage a small team and provide the application support duty

Diploma or Degree in Computer Science or related subjects
Over 2 years relevant experience as customer support/ technical support
Knowledge in Java, Java Script, MS Office, Windows would be an advantage
Good Analytic, problem-solving, communication and interpersonal skills
Good in spoken and written English and Chinese is a Must
Good team management skills and leadership skills

Keep records of all goods shipped, received, and stored.
Assemble containers and crates used to transport items such as machines or vehicles.
Manage attach address labels, identification codes, and shipping instructions to containers.
Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
Install straps, braces, and padding to loads in order to prevent shifting or damage during shipment.
Maintain a supply of packing materials.
Obtain flight numbers, airplane numbers, and names of crew members from dispatchers, and record data on airplane flight papers.
Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.
Prepare manifests showing baggage, mail, and freight weights, and number of passengers on airplanes, and transmit data to destinations.
Arrange insurance coverage for goods.
Remove ramps after airplane loading is complete, and signal pilots that personnel and equipment are clear of plane.

Degree / Diploma in logistic or shipment management
Over 5 years of related experience in logistic or transportation industry
Requires someone with detail-oriented person and strong problem-solving skills
Good communication skills with good experience dealing with multicultural teams
Able to meet deadlines with short notice
Fluency in both written & Spoken English and Mandarin
Proficient in MS Office (Excel and Word)
Working in Airport and 7 x 24 Shift duty is requested

Reporting to Customs Clearance Supervisor, you will be responsible for assisting to review flight manifest data for inbound shipments and transshipment as well as other administrative tasks.
Responsible for clearance matter, license and permit handling issue.

Diploma or above
Over 3 years work experience is required, preferred in airport operations, airlines, express, logistics, transportation, freight forwarding
Experience in data entry, customs clearance matter, license and permit handling is an advantage
Good customer services, analytical, communication and inter-personal skills
Enjoy and committed to the team in meeting company goals and achieving team targets
Good spoken and written English and Cantonese
Proficient in PC skills, including hands-on application of MS office such as MS Word, Excel and PowerPoint with typing speeds of 30 wpm
Requested shift duties on 7 x 24

Communicate with corporate clients to collect outstanding receivables through telephone and email
Coordinate with clients and internal parties in resolving payments and credit disputes
Responsible for handling daily payment records and preparing regular reports
Handle customer’s enquiries and maintain good relationship with customers
Perform ad hoc duties assigned by Manager
No outdoor work required

Diploma Holder with 1 years experience in credit control or accounting field
Experience in customer service is preferred
Good telephone manners and effective communication skills
Proactive, Independent, detail-minded and able to work under pressure
Knowledge in accounting systems is an advantage
Good command in verbal and written English and Chinese
Hands on experience in MS Office

Report to Customer Service Manager and responsible to handle difficult complaint cases in professional manner
Review customer’s complaints or claim cases and initiate appropriate actions for service recovery and customer retention
Maintain effective communication with customers to enhance their loyalty to the company
Provide directions and suggestions to team members on resolving claim cases
Liaise closely with assigned legal specialist to resolve complicated claim cases and complaints regarding shipment issues
Assist in developing or improving the procedures and system for claim case handling to ensure compliance to preventive actions
Liaise with accounting department on financial settlement of claim cases

Bachelor’s Degree or above in any disciplines
5 – 8 years of experience in customer relation or related field and 2-3 years in supervisor level
Experience in MNC, logistic or aviation industry is an advantage
Strong customer service, analytical and problem solving skills
Effective communication skills and interpersonal skills
Good command in verbal and written English and Chinese (Cantonese & Mandarin)
Initiative, good team spirit and able to work under pressure

Maintain good relationship with clients and coordinate with different parties included translating companies, lawyers throughout the application process
Provide professional and high quality of customer services with immigration advisory service
Familiar with various immigration projects and analyze documents in a logical way
Handle immigration documentation and evidences to complete relevant application
Perform clients' background and eligibility analysis by providing professional advice to parties in local and oversea face to face meetings.
Communicate with internal parties and work with supporting team members.
Responsible for document collection from applicants within tight deadline

Degree Holder or above
At least 1 years working experiences, preferably in immigration service or customer service experiences
Native Cantonese speaker is a MUST
Good Command in both in written and spoken English
Good command in spoken Mandarin is required
Strong communication skills and customer services mind-set
Cultural sensitive and problem solving skills
Responsible, Team-player and stable working record
Organized and show attention to details
Excellent in PC application included MS Word and Excel

Assist in implementing and deploying IT projects and full application development life cycle
Test and assess the existing system and new system to ensure stable and good performance
Support team manager to revamp the HRIS system and shipping operation system
Prepare monthly reports and technical documents for manager to review
Liaise closely with team member to provide daily support on IT related issues
Monitor system alerts, troubleshooting, conduct root cause analysis and provide resolution improve system performance
Assist in global application deployment to Hong Kong office
Handle emergency support out-side office hour when needed

Bachelor’s Degree or above in IT, Computer Science or related discipline
3 years or above of working experience in applications support or software implementation
Experience in MNC or listed company is an advantage
Good programming skills in Unix shell scripting, MySQL, PERL
Sound knowledge on PHP, ASP, MSSQK, JAVA,JSON and Informix 4GL
Good knowledge of operation systems, desktop systems, application environment and latest web technologies
Well-organize, proactive, independent and responsive
Good communication skills and interpersonal skills
Good problem solving skills and analytical skills
Good command of spoken and written English and Chinese (Cantonese and Mandarin)

Reporting to the Control Centre Supervisor.
You will be responsible for real time monitoring of both network and commercial flights to ensure on-time performance and co-ordination with Airlines and Ground Handling Agents for uplift status
Handling operational communications with other Centres & Gateways
Monitoring uplift status of shipments which passes through Control Centre, and supporting the execution of contingency actions as and when it is required
Adhering to standards and protocols of pre-alert, e-mails, and other shipment monitoring tools with the internal company network
Interfacing with local country Customer Services for network tracing and investigation of service performance issues

Diploma holder or equivalent
Over 3 years’ customer services or clerical experience or university graduate in Logistics or Transportation with some working experience
Experience in industry such as transportation, logistics, airlines, airport operations, freight forwarding or express is an advantage
Good typing skills and familiar with using MS Word and MS Excel
Fluent spoken English and Cantonese, Putonghua is preferred
Good analytical, telephone manner and customer services skills
Willing to work on 24-hour shift duties

負責例行檢查、日常維修和保養物料搬運系統 Material Handling System (MHS)，包括大型機器如帶式輸送機、 剪叉式升降機和伸縮式輸送機和吊重機
處理突發事故及搶修機器，以確保系統運作暢順
管理後備零件庫存及檢查各部件的使用情況
監督生產線的修復工程
協助工程師處理及解決各種機械故障和問題
負責跟進維修訂單和整理安全證書

文憑或以上學歷，歡迎VTC 畢業生
3年或以上維修Material Handling System(HMS)之經驗
註冊電業工程人員（A0）證書或以上
良好理解MHS的電路圖表及運作
良好溝通能力，基本英語
需輪班工作(包括夜班)

Responsible to monitor and follow up on overdue payments and credit control functions
Assist the credit control team in formulating the payment collection plan
Ensure timely collection by maintaining effective communication and good relationship with corporate customers
Liaise closely with customers and internal departments to resolve credit and billing issues
Responsible for handling daily payment records and preparing regular reports
Perform any adhoc duties assigned by manager

Higher Diploma holder with at least 4 years working experience in credit control or accounting field
Strong communication skills and customer service skills with good telephone manner
Independent, self-motivated, able to work under pressure with good time management skills
Hands on experience in accounting systems is an advantage
Good command of spoken and written English and Chinese (Cantonese and Mandarin)
Proficient with MS Office applications, including Excel & Power Point

Handle full set of I/E documents and shipment bookings
Prepare sales contract and baking documents, such as L/C and licenses
Maintain effective communications with customers, suppliers and vendors to ensure timely delivery
Maintain an updated and accurate record of all shipping data
Perform any adhoc duties assigned by manager

Diploma or above with 4-10 years of working experience in shipping
Degree holder with less experience is also welcome
Experience in commodity trading, preferably in food ingredients
Proficiency in Microsoft Office, good knowledge in SAP is an advantage
Good command of English and Chinese (Cantonese and Mandarin)
Proactive, detail-minded, independent and stable

Provide helpdesk support for customer’s regarding the company’s logistic platform and tools
Handle customer’s enquiries by phone in professional manner
Identify and troubleshooting all technical problems raised by customers; provide onsite support if needed
Assist customers on platform registrations and provide general training
Ensure the service quality and performance of the tools are met with company’s standard
Introduce and promote new features/versions of the tools to customers and seek for potential business opportunities

Diploma or above
1-5 years of experience in helpdesk support, IT or customer service field
Experience in handling online air waybill / booking system is an advantage
Strong communication skills and customer focused
Hands on experience in MS Windows, MS Office and web base tools
Knowledge in SAP or ERP system is an advantage
Good command of both spoken and written in English and Chinese (Cantonese and Mandarin)
Problem-solver with strong analytical mind, proactive and responsive

Implement proper business strategies in generating sales lead in Professional industries
Propose best suited business solutions to potential clients
Deliver quality business proposals and presentation to clients
Update record in generating sales reports in company’s SAP system
Liaise with regional offices in develop business strategies and service delivery

Bachelor Degree graduated in business related subject
At least 3-year B2B sales experience, preferable in logistics or professional environment
Proven sales experience in sizable corporation with tracked record
Solid experience in business development with MNC clients
Sound knowledge in logistics management would be an advantage
Self-motivated, aggressive and assertive in personality
Proficiency in English and Chinese
Able to work independently and under pressure

負責例行檢查、日常維修和保養物料搬運系統 Material Handling System (MHS)，包括大型機器如帶式輸送機、 剪叉式升降機和伸縮式輸送機和吊重機
處理突發事故及搶修機器，以確保系統運作暢順
管理後備零件庫存及檢查各部件的使用情況
監督生產線的修復工程
協助工程師處理及解決各種機械故障和問題
負責跟進維修訂單和整理安全證書

文憑或以上學歷，歡迎VTC 畢業生
3年或以上維修Material Handling System(HMS)之經驗
註冊電業工程人員（A0）證書或以上
良好理解MHS的電路圖表及運作
良好溝通能力，基本英語
需輪班工作(包括夜班)

Responsible for day-to-day project management and serve as key person between client, sales team, operation team and E-commerce team
Liaise closely with sales team and provide pre-sales information system support
Formulate information system costing, develop questionnaires, delivering sales presentations and propose solutions to meet customer’s e-commerce requirement
Assist sales team to handle customers’ enquiries and provide essential details regarding the product
Identify customer’s EDI/API/e-commerce requirements and develop project plans
Manage information system solution implementation, setting up system infrastructure and manage launching progress
Provide after-sales support, such as conducting regular evaluations, giving recommendations on system improvements and resolving customer interface issues
Maintain effective communications with various departments on improving the performance of the system and e-tools

Bachelor’s Degree in Information Technology or related disciplines
4-8 years working experience in IT industry with customer service experience
Experience in MNC of logistic/transportation field is preferred
Solid knowledge and strong technical background in EDI and API technology
Customer focused with good communication skills and interpersonal skills
Well-organized with strong analytical mind
Good command of spoken and written English and Chinese (Cantonese and Mandarin)
Proficient PC skills in software and applications

Supervise a team of credit control representative to maintain smooth operation of the department
Assist manager to implements departmental goals, objectives, policies and operating procedures
Monitor the status of customer accounts on system and address any credit issues in a timely manner
Provide directions and solutions for team members in payment collections and credit management
Visit customers with sales representative to understand customer needs and prepare credit assessment
Monitors all activities of the department to ensure that all applicable internal policies
Prepare statistic and analysis report for manager to review

Bachelor’s degree in Business or Accounting or equivalent
5 – 8 years of working experience in credit control or accounting field with some experience in supervisory level
Previous experience in MNC is preferred
Sound knowledge in credit analysis and payment collection
Customer oriented, detail-minded, number sensitive with strong analytical skills
Good interpersonal and communication skills
Good command in written and verbal English and Chinese (Cantonese and Mandarin)

Design and develop the maintenance strategies, procedures and methods for the Material Handling System (MHS), including heavy equipments and operational facilities
Supervise the work orders, inventory control and the usage of components and spare parts
Diagnose problems of the MHS and lead the team to conduct trouble-shooting
Deal with emergencies, system failure and repairs to ensure quick recovery of the operation
Monitor the progress and costing of maintenance projects
Prepare and develop technical training materials, installation guidelines, safety policies, equipment specification and maintenance contract.
Assist different departments to conduct internal/external audits and carry out quality and safety inspections
Ensure the maintenance contractor’s and vendor’s performances have fulfilled the agreed service standard

Bachelor’s Degree in Electrical Engineering or Mechanical Engineering
5 – 8 years of solid experiences in maintenance and installation of automated system such as Material Handling System or Belt conveyor Systems
Strong leadership with 2-4 years in supervisor level is preferred
Registered Electrical Worker with Grade A Certificate or above is preferred
Effective communication skills and interpersonal skills
Good team spirit, well-organized, strong analytical mind and stable
Good command in verbal and written English and Chinese
Willing to shift duties

Develop and implement acquisition and retention promotional campaigns
Conduct research on market intelligence and competitive environment
Manage internal and external customer communications
Support digital and content marketing activity for brand awareness and lead generation
Coordinate internal and external event organization
Translate, review and update marketing collateral
Handle design, production and stock-keeping of sales tool-kits
Generate reports to monitor and evaluate marketing program effectiveness
Coordinate marketing expenses and payments

Degree holder in Marketing, Business Administration or related disciplines is preferred
Minimum 3 years of marketing experience, preferably in B2B environment
Excellent command of spoken and written English and Chinese
Strong interpersonal and communication skills
Creative, independent and self-motivated
A team player and positive working attitude
Strong time management and multi-tasking skills

Assist in organizing symposium, awards dinner and other related events;
Provide secretariat support to Committee meetings;
Coordinate meetings, press interviews, site-visits, local tours, etc.;
Control budget and tender process;
Draft fund application proposal to prospective donors and support the fund-raising activities, if any, for the project;
Oversee the various publications and publicity materials related to the symposium, awards dinner and other related events;
Coordinate with PR and event organizer, designer, sponsors and production house;
Coordinate and provide on-site support at the symposium, awards dinner and other related events;
Produce progress report to sponsors and council; and
Assist in all matters related to the organization and management of the events, exhibition and all related activities before the commencement and during the events.

Hong Kong Residents with six months valid Passport;
Possess a recognized Degree / Associate Degree or equivalent, preferably in cultural event management, art & design, or architectural related profession;
At least 5 years of work experience in project and event management;
Proficiency in English and good in Cantonese or Mandarin;
Highly responsible, self-motivated with positive working attitude under pressure;
Ability to work independently and meet the deadline within tight working schedule; and
Willing to travel and ensure to work closely with the overseas cultural environment;
Other ad hoc jobs assigned by supervisor.

Responsible for handling inbound enquiries from assigned clients
Response to clients’ enquiry and service requests in a professional manner.
Assist in providing suitable solutions and suggestions for clients
Maintain effective communication with clients and internal parties to sustain high performance standard
Maintain and update client’s record into company global system

Over 2-5 years customer service experience in size-able companies
Strong knowledge in full set shipping documents
Previous experience in providing service to Key Account Services is required
Strong customer service skills and problem solving skills
Good command in Chinese and English

Keep records of all goods shipped, received, and stored.
Assemble containers and crates used to transport items such as machines or vehicles.
Handle attach address labels, identification codes, and shipping instructions to containers.
Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
Install straps, braces, and padding to loads in order to prevent shifting or damage during shipment.
Maintain a supply of packing materials.
Obtain flight numbers, airplane numbers, and names of crew members from dispatchers, and record data on airplane flight papers.
Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.
Prepare manifests showing baggage, mail, and freight weights, and number of passengers on airplanes, and transmit data to destinations.
Arrange insurance coverage for goods.
Remove ramps after airplane loading is complete, and signal pilots that personnel and equipment are clear of plane.
Send samples of merchandise to quality control units for inspection.
Advise clients on transportation and payment methods.

Diploma in logistic or supply chain management
Over 3 years of related experience in logistic or transportation industry
Requires someone with detail-oriented person and strong problem solving skills
Good communication skills with good experience dealing with multicultural teams
Able to meet deadlines with short notice
Fluency in both written & Spoken English and Mandarin
Proficient in MS Office (Excel and Word)
Working in Airport and Shift duty is requested

Perform data quality check, support customer data processing and database analysis for the company
Review and verify information submitted within Mainland China vendor’s questionnaires
Communicate with vendor to resolve any data entry errors or inconsistencies
Notify to team manager to address any missing or incomplete information
Maintain an accurate and up to date contact log of all customer communication using CRM
Update questionnaire information on the system in a timely manner

Bachelor's degree in Business Administration, Statistic, Data science or related discipline.
Good command in written English and Thai / Korean / Taiwanese.
Experience in data validation, database management or customer service is an advantage.
Hands on experience in MS office, such as Excel (e.g. pivot table, Macro), MS Access, VBA or other analytic tools is an advantage
Detail minded, patient and willing to learn
Good communication skills and interpersonal skills

Station at the Operation Center in Hong Kong international Airport
Assist Operation Manager to monitor air line-haul operations and performance on a daily basis
Provide directions and support to operation and control team in case of changes or failures in the air operation system
Communicate with front line staff for alternations in pre-planned operation
Review and assess daily schedules by ensuring all data is accurate
Response to any issues or disruptions to the schedule
Provide solutions to improve the operation process and enhance overall performance
Maintain effective communication with management and concerned parties about the status of daily operation
Prepare reports for senior management to review

Bachelor’s Degree or above, preferably in logistic, aviation management or related discipline
Over 5 years of experience in logistic or aviation industry
Sound knowledge in line-haul air operations
Strong communication skills and interpersonal skills
Strong leadership with good problem solving skills
Decisive, well-organized, detail-minded, able to multi task and work under pressure
Good command in verbal and written English and Chinese (Cantonese and Mandarin)
Proficiency in MS Office and logistic systems
Requested shift duty at 7 X 24

Responsible for providing quality customer services to both local and overseas clients
Provide service to handle shipment status tracing and order follow up
To manage the key account customer service and maintain good relationship
Handling the customers' complaints, enquiries and problems

Diploma or above with 2 -5 years’ customer service working experience
Preferably in shipping or logistic forwarder industry
Good spoken & written English, Cantonese and Mandarin
Good PC knowledge and typing skills
Interpersonal, communications and strong problem solving skills
Customer oriented, flexible, initiative and able to work under pressure
Only for Macau candidates apply only

Responsible for logistic operation performance analysis and monitoring key performance indicators to ensure the service quality have matched with company’s standard
Maintain effective communication with different parties and proactively notifying internal departments on service discrepancy
Response to any emergency situations that interrupt the standard operation procedures
Provide suggestions to related teams in order to alleviate performance gaps and take contingency actions for service recovery
Analyze root causes that affects the operation performance and identify opportunities for continuous service quality improvement
Assist various departments or customers to prepare reports

Degree in Business, Transportation, Statistics, Computer Science or other related studies
Over 3 years relevant working experience in logistic operations preferably in monitoring control centre
Strong analytical and problem solving skills
Good command of both spoken and written English & Chinese
Proficiency in MS Excel, MS Access and MS PowerPoint
Knowledge or experience in using database application for data analysis, e.g. SQL server is highly preferred
Shift duty is required. (non overnight shift.)

You will reporting to Center Department Head, responsible for defining, supporting and managing improvements to regional processes in regards to handling restricted commodities, also accountable for the follow up of Day-to-Day Operations regarding Restricted Commodities for the Center. Liaising with partner airlines is a key element to ensure maximum Commercial opportunities at the same time as ensuring full operational compliance with IATA/ICAO, country civil Aviation and airline regulations.

To provide the Network with regional regulatory updates and variation procedures, manage account approval process and ensure successful implementation of global policy, develop and implement policies and procedures to ensure the safe and compliant handling of Restricted Commodities, to planning& deliver and manage training courses including application training, follow up on incidents and its related reporting , to provide technical expertise and on-the-ground support in relation to network operation matters and participate in industry related workshops at local, regional/ global level.

Bachelor Degree or equivalent with over 10 years in the air transport and / or air express industry, within which 3 years in a managerial position.
Good knowledge of Airside and Airline standards, including those relating to cargo handling, aircraft loading and ramp operations.
Strong knowledge of regulations and procedures relating to the transport of Restricted Commodities by air.
Excellent knowledge of IATA/ICAO requirements.
Excellent relationship skills and able to influence internal and external parties including suppliers, joint venture partners, industry groups, competitors, governments.
Be strong project management skills, and ability to build and lead a line and functional team.
Ability to understand the key issues in complex situations and provide solutions.
Excellent communication skills, demonstrated fluency in written and spoken English, Chinese and Mandarin.

Key player in defining the company short and long term business plan.
Fully responsible for executing the plans according to the business targets.
Key player in defining and meeting the company's revenues and gross margin objectives from sales.
Creates a clear company Pipe line of opportunities.
Work with management to develop the business plan and monitor budgets in line with corporate goals.
Manage contract negotiation and work with legal counsel as required.
Maintaining focus on the company's strategic goals.

Holder of qualified MBA or equivalent qualifications.
Over 10 years of working experience in plastic manufacturing company with at least 3 years in senior management.
Substantial sales experience in comparable industries.
Ability to plan and manage at both the strategic and operational levels.
Establish contacts and relationships with potential customers.
Proven evangelical sales track record in a new product / new market environment.
Ability to work collaboratively with colleagues and staff to create results driven, team oriented environment.
Fluent English & Mandarin – Mandatory.
Plastic materials experience is an advantage.
Station in China and willing to travel.

Assist in implementing and deploying IT projects and full application development life cycle
Test and assess the existing system and new system to ensure stable and good performance
Support team manager to revamp the HRIS system and shipping operation system
Prepare monthly reports and technical documents for manager to review
Liaise closely with team member to provide daily support on IT related issues
Monitor system alerts, troubleshooting, conduct root cause analysis and provide resolution improve system performance
Assist in global application deployment to Hong Kong office
Handle emergency support out-side office hour when needed

Bachelor’s Degree or above in IT, Computer Science or related discipline
3 years or above of working experience in applications support or software implementation
Experience in MNC or listed company is an advantage
Good programming skills in Unix shell scripting, MySQL, PERL
Sound knowledge on PHP, ASP, MSSQK, JAVA,JSON and Informix 4GL
Good knowledge of operation systems, desktop systems, application environment and latest web technologies
Well-organize, proactive, independent and responsive
Good communication skills and interpersonal skills
Good problem solving skills and analytical skills
Good command of spoken and written English and Chinese (Cantonese and Mandarin)

Responsible for processing loan application and documents for personal loan
Verify the documents and information provided by applicants
Notice applicants of the application status and process
Coordinate with internal teams in loan processing

2 - 5 year’s experience in loan application or clerical support experience
Detail-minded, team player with positive learning attitude
Out-going, talkative, polite, good sense of responsibility
Permanent Hong Kong residents are MUST

Assist Manager to supervisor logistic team
Establish strong relationship with key customers and provide quality service
Monitor and reinforce the service quality and performance of the team
Keep track on profit and loss and credit performance of customers
Liaise closely with internal and external parties to fulfill orders in timely manner
Handle administrative duties such as preparing reports and system update
Establish and carry out proper working procedure and make a proper corrective and preventive action through the analysis and investigation of problems, feedback and complaints

Diploma or Secondary education or above
3-6 years experience in logistics field with warehouse experience
Experience in Cross Border Trucking is an advantage
Good communication skills and team management skills
Proficiency in MS Office, knowledge in WMS will be an advantage
Independent, strong personal motivation and disciplined

Receive new policy application form Technical Representative(TR) and place order with insurer after checking completeness of the application form.
Obtain and follow-up policy renewal confirmation form TR and inform insurer to renew.
Timely follow up with insurer and updated the progress and status for those outstanding and/ or pending new application.
Handling renewal and claim submission and process claim submission form TR.
Ensure the issuance and receipt of new/renewal insurance policy or policy schedule from insurer.
Obtain product quotation from various insurer upon request from TR.
Issue policy renewal report to TR prior to policy expiry date.
Input system to record all types of policy.
Maintain internal control report to ensure there is no overdue case and no unsolicited case.
Communicate and liaise with insurers and TRs on Policy administrative matters when require.

Receive new policy application form Technical Representative(TR) and place order with insurer after checking completeness of the application form.
Obtain and follow-up policy renewal confirmation form TR and inform insurer to renew.
Timely follow up with insurer and updated the progress and status for those outstanding and/ or pending new application.
Handling renewal and claim submission and process claim submission form TR.
Ensure the issuance and receipt of new/renewal insurance policy or policy schedule from insurer.
Obtain product quotation from various insurer upon request from TR.
Issue policy renewal report to TR prior to policy expiry date.
Input system to record all types of policy.
Maintain internal control report to ensure there is no overdue case and no unsolicited case.
Communicate and liaise with insurers and TRs on Policy administrative matters when require.

Handle around 30-50 VIP account clients
Develop new business and maintain the existing key accounts service
Provide necessary support such as product knowledge, marketing materials and customer feedbacks
Maintain professional relationships and promote value added business to existing clients
Achieve sales target and work as a team player
Handle sales enquiries and ad hoc projects as allocated

Degree graduates with 2 - 3 years working experience in B2B sales /marketing / customer services experience
Self-motivated, detail-minded, aggressive and result driven
Good command in spoken and written English and Cantonese
Experience in the logistics industry will be an advantage

Perform data quality check, support customer data processing and database analysis for the company
Review and verify information submitted within Mainland China vendor’s questionnaires
Communicate with vendor to resolve any data entry errors or inconsistencies
Notify to team manager to address any missing or incomplete information
Maintain an accurate and up to date contact log of all customer communication using CRM
Update questionnaire information on the system in a timely manner

Perform data quality check, support customer data processing and database analysis for the company
Review and verify information submitted within Mainland China vendor’s questionnaires
Communicate with vendor to resolve any data entry errors or inconsistencies
Notify to team manager to address any missing or incomplete information
Maintain an accurate and up to date contact log of all customer communication using CRM
Update questionnaire information on the system in a timely manner

Reporting to the Control Centre Supervisor.
You will be responsible for real time monitoring of both network and commercial flights to ensure on-time performance and co-ordination with Airlines and Ground Handling Agents for uplift status
Handling operational communications with other Centres & Gateways
Monitoring uplift status of shipments which passes through Control Centre, and supporting the execution of contingency actions as and when it is required
Adhering to standards and protocols of pre-alert, e-mails, and other shipment monitoring tools with the internal company network
Interfacing with local country Customer Services for network tracing and investigation of service performance issues

Diploma holder or equivalent
Over 3 years’ customer services or clerical experience or university graduate in Logistics or Transportation with some working experience
Experience in industry such as transportation, logistics, airlines, airport operations, freight forwarding or express is an advantage
Good typing skills and familiar with using MS Word and MS Excel
Fluent spoken English and Cantonese, Putonghua is preferred
Good analytical, telephone manner and customer services skills
Willing to work on 24-hour shift duties

Provide customer service to work-in customer
To handling the customers's enquiries
Process loan application document, verify documents, fill application forms for customers
Provide clerical support, include data entry, filing, contact service in branch

Secondary graduated. Fresh graduated are welcome.
Good PC skill with knowledge in MS office (Word, Excel)
Team-player, willing to learn
Friendly and hardworking
Immediately available is preferred

Responsible for processing loan application and documents for personal loan
Verify the documents and information provided by applicants
Notice applicants of the application status and process
Coordinate with internal teams in loan processing

2 - 5 year’s experience in loan application or clerical support experience
Detail-minded, team player with positive learning attitude
Out-going, talkative, polite, good sense of responsibility
Permanent Hong Kong residents are MUST

Responsible for handling inbound enquiries from assigned clients
Response to clients’ enquiry and service requests in a professional manner.
Assist in providing suitable solutions and suggestions for clients
Maintain effective communication with clients and internal parties to sustain high performance standard
Maintain and update client’s record into company global system

Over 2-5 years customer service experience in size-able companies
Strong knowledge in full set shipping documents
Previous experience in providing service to Key Account Services is required
Strong customer service skills and problem solving skills
Good command in Chinese and English

Responsible for selling logistics services to prospective & existing customers to achieving sales target and supporting service requests.
You will identify sales opportunities for sales lead generation and work in line with corporate standards to attain local.
You will provide professional services to the customers and liaise closely with other functions to deliver quality services.
You will also be required to prepare timely reports.

Diploma holder or above with 2 years’ experience in sales or customer services
Bachelor degree with less experience will also be considered
Experience in Premium Banking is an advantage
Good interpersonal, communication and telephone handling skills
Possess strong selling techniques
Highly persuasive, self-motivated, self-confident and customer service oriented
Well-organized, hardworking, aggressive and able to work under pressure
Good PC operations knowledge, including MS Word and Excel
Fluent spoken English & Cantonese, fluent in Mandarin is preferable

Providing quality customer services to both local clients Handling the hotline services such as order broadband solution, technique enquiries Handling the client complaints and as well as to solve the problems

Diploma or above
With 1-5 years’ customer service experience, preferably in hotline, airline, telecommunication or logistics contact center environment
Good spoken & written English and Cantonese. Proficiency in Mandarin is an advantage
Customer-focus, open-minded, flexible, logical and systematic thinking
Good interpersonal, communication skills and telephone manner
Good team-spirit and problem solving skills
Able to work under pressure and independent
Good PC knowledge and good typing skills

Responsible for ventilation or air-conditioning project coordination and tender management, including administration duties, document preparation and budgeting
Provide essential technical information for tender submission or quotation
Monitor project progress, site activities and budget, hence performing control measures when needed
Liaise closely with clients on all renovation and repair requirements arising from existing maintenance contract and follow up fitting-out jobs
Establish strong and long-term business relationship with clients
Ensure supplier database is accurate and up-to-date

Bachelor’s Degree or High diploma holder in Mechanical Engineering/ Building Service, HAVC or related discipline
2-10 years experience in property management or building service field
Holder of valid Construction Industry Safety Card
Strong project management and communication skills
Good command of written and spoken English and Chinese
Proficient in PC applications including MS Office, MS Project and AutoCAD

Reporting to Customs Clearance Supervisor, you will be responsible for assisting to review flight manifest data for inbound shipments and transshipment as well as other administrative tasks.
Responsible for clearance matter, license and permit handling issue.

Diploma or above
Over 3 years work experience is required, preferred in airport operations, airlines, express, logistics, transportation, freight forwarding
Experience in data entry, customs clearance matter, license and permit handling is an advantage
Good customer services, analytical, communication and inter-personal skills
Enjoy and committed to the team in meeting company goals and achieving team targets
Good spoken and written English and Cantonese
Proficient in PC skills, including hands-on application of MS office such as MS Word, Excel and PowerPoint with typing speeds of 30 wpm
Requested shift duties on 7 x 24

Reporting to the Control Centre Supervisor.
You will be responsible for real time monitoring of both network and commercial flights to ensure on-time performance and co-ordination with Airlines and Ground Handling Agents for uplift status
Handling operational communications with other Centres & Gateways
Monitoring uplift status of shipments which passes through Control Centre, and supporting the execution of contingency actions as and when it is required
Adhering to standards and protocols of pre-alert, e-mails, and other shipment monitoring tools with the internal company network
Interfacing with local country Customer Services for network tracing and investigation of service performance issues

Diploma holder or equivalent
Over 3 years’ customer services or clerical experience or university graduate in Logistics or Transportation with some working experience
Experience in industry such as transportation, logistics, airlines, airport operations, freight forwarding or express is an advantage
Good typing skills and familiar with using MS Word and MS Excel
Fluent spoken English and Cantonese, Putonghua is preferred
Good analytical, telephone manner and customer services skills
Willing to work on 24-hour shift duties

Prepare reports and provide updated information for logistics team & oversea business units
Assist in logistics arrangement, e.g. shipping document and contract issue
Prepare full set of I/E and L/C documents
Perform various administrative duties as assigned by manager

Diploma or above in shipping and logistics
Not less than 3 years experience in shipping, logistics or trading
IT proficiency in MS Office and supple chain software
Communicate credibly and effectively with all levels of the organization
Highly energetic and motivated team player
Well organized, responsible and initiative
Good at spoken and written English and Chinese (Putonghua and Cantonese)

Provide administrative and on-site support in organizing professional development programmes, developing and producing training resources as well as preparing various documents and report compilation.
Assist in the implementation of the research projects.
Assist in collecting, analyzing and disseminating statistics and findings of the research papers.
Draft and prepare minutes of meetings.
Provide support in modifying webpages, updating online resources and managing database.
Perform other ad-hoc duties as assigned by Senior.

Hong Kong Permanent Resident.
At least 2 years relevant full-time relevant experience in project management / education field.
Local University Bachelor Degree in a MUST.
Level 3 (HKDSE) / Grade D (HKCEE) / Grade E (HKALE) or above in English and Chinese Language.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Good interpersonal and problem-solving skills.

Reporting to the Network Control Group Supervisor.
You will be responsible for real time monitoring of both network and commercial flights to ensure on-time performance and co-ordination with Airlines and Ground Handling Agents for uplift status
Handling operational communications with other Hubs & Gateways
Monitoring uplift status of shipments which passes through Central Asia Hub, and supporting the execution of contingency actions as and when it is required
Adhering to standards and protocols of pre-alert, e-mails, and other shipment monitoring tools with the internal company network
Interfacing with local country Customer Services for network tracing and investigation of service performance issues

Post secondary education or Diploma holder or equivalent
Over 3 years’ customer services or clerical experience or university graduate in Logistics or Transportation with some working experience
Experience in industry such as transportation, logistics, airlines, airport operations, freight forwarding or express is an advantage
Good typing skills and familiar with using MS Word and MS Excel
Fluent spoken English and Cantonese, Putonghua is preferred
Good analytical, telephone manner and customer services skills
Willing to work on 24-hour shift duties

Reporting to the Control Centre Supervisor.
You will be responsible for real time monitoring of both network and commercial flights to ensure on-time performance and co-ordination with Airlines and Ground Handling Agents for uplift status
Handling operational communications with other Centres & Gateways
Monitoring uplift status of shipments which passes through Control Centre, and supporting the execution of contingency actions as and when it is required
Adhering to standards and protocols of pre-alert, e-mails, and other shipment monitoring tools with the internal company network
Interfacing with local country Customer Services for network tracing and investigation of service performance issues

Diploma holder or equivalent
Over 3 years’ customer services or clerical experience or university graduate in Logistics or Transportation with some working experience
Experience in industry such as transportation, logistics, airlines, airport operations, freight forwarding or express is an advantage
Good typing skills and familiar with using MS Word and MS Excel
Fluent spoken English and Cantonese, Putonghua is preferred
Good analytical, telephone manner and customer services skills
Willing to work on 24-hour shift duties

Responsible for selling logistics services to prospective & existing customers to achieving sales target and supporting service requests.
You will identify sales opportunities for sales lead generation and work in line with corporate standards to attain local.
You will provide professional services to the customers and liaise closely with other functions to deliver quality services.
You will also be required to prepare timely reports.

Diploma holder or above with 2 years’ experience in sales or customer services
Bachelor degree with less experience will also be considered
Experience in Premium Banking is an advantage
Good interpersonal, communication and telephone handling skills
Possess strong selling techniques
Highly persuasive, self-motivated, self-confident and customer service oriented
Well-organized, hardworking, aggressive and able to work under pressure
Good PC operations knowledge, including MS Word and Excel
Fluent spoken English & Cantonese, fluent in Mandarin is preferable

Acquire new corporate clients and further deepening clients relationship by offering IT research service and business solutions hence
Navigate multiple sales opportunities and manage sales pipeline
Market IT products and online business solutions services to corporate customers
Prepare proposals, KPI and relevant credit reports as required
Manage sales performance to achieve annual target

Degree Holder in Business Administration/ IT or equivalent
2-5 years working experience is direct sales and B2B account service
Solid knowledge of business development rules and regulations
Knowledge of and experience in direct promotion or business development
Good understanding of Hong Kong premium business environment
Independent, good communications & interpersonal skills
Good analytical and problem-solving skills
Good inter-personal skills, service-oriented, responsible and self-discipline

Reporting to Customs Clearance Supervisor, you will be responsible for assisting to review flight manifest data for inbound shipments and transshipment as well as other administrative tasks.
Responsible for clearance matter, license and permit handling issue.

Diploma or above
Over 3 years work experience is required, preferred in airport operations, airlines, express, logistics, transportation, freight forwarding
Experience in data entry, customs clearance matter, license and permit handling is an advantage
Good customer services, analytical, communication and inter-personal skills
Enjoy and committed to the team in meeting company goals and achieving team targets
Good spoken and written English and Cantonese
Proficient in PC skills, including hands-on application of MS office such as MS Word, Excel and PowerPoint with typing speeds of 30 wpm
Requested shift duties on 7 x 24

Reporting to the Control Centre Supervisor.
You will be responsible for real time monitoring of both network and commercial flights to ensure on-time performance and co-ordination with Airlines and Ground Handling Agents for uplift status
Handling operational communications with other Centres & Gateways
Monitoring uplift status of shipments which passes through Control Centre, and supporting the execution of contingency actions as and when it is required
Adhering to standards and protocols of pre-alert, e-mails, and other shipment monitoring tools with the internal company network
Interfacing with local country Customer Services for network tracing and investigation of service performance issues

Diploma holder or equivalent
Over 3 years’ customer services or clerical experience or university graduate in Logistics or Transportation with some working experience
Experience in industry such as transportation, logistics, airlines, airport operations, freight forwarding or express is an advantage
Good typing skills and familiar with using MS Word and MS Excel
Fluent spoken English and Cantonese, Putonghua is preferred
Good analytical, telephone manner and customer services skills
Willing to work on 24-hour shift duties

Reporting to the Operations Supervisor and Manager, you will liaise and work closely with the operations team in order to provide clerical and network system support of shipments entering and exiting the Global Logistics Centre in Airport.
Execute flight movement alerts, transmit shipment information and prepare flight documentations.
Rectify and follow up on network on non-conforming shipments, e.g. Dangerous Goods, damaged and found shipments.
Conduct and coordinate warehouse searches generated by network trace requests
Print shipment manifest for shipment lodgments.

Diploma education with at least 2 years clerical or operations support experience.
Previous work experience related to warehousing, distribution center, logistics, freight forwarding and airport operations is an advantage.
Good command of spoken English and Cantonese.
Hands-on to use PC system and willing work on 24-hour shift duties.
Hardworking, attentive to details, patient with customer service sense.

Responsible for handling inbound enquiries from assigned clients
Response to clients’ enquiry and service requests in a professional manner.
Assist in providing suitable solutions and suggestions for clients
Maintain effective communication with clients and internal parties to sustain high performance standard
Maintain and update client’s record into company global system

Over 2-5 years customer service experience in size-able companies
Strong knowledge in full set shipping documents
Previous experience in providing service to Key Account Services is required
Strong customer service skills and problem solving skills
Good command in Chinese and English

Our client is a global hospitality group high quality service to worldwide customers. They are looking for a Procurement Manager to join their Hong Kong Team. This role will be responsible to supervise the daily operation of the group’s procurement team and manage full range of Food and Non-food procurement of Hong Kong operations. Successful candidate will be offered attractive remuneration package.



Responsibility:

- Report to General Manager of Hong Kong Office and manage the procurement team and oversee daily operations for sourcing, price negotiation and orders fulfillment Responsible to manage F&B and non-food purchase for Hong Kong operations, including furniture, fixtures and equipment and operating supplies and equipment.
- Review and improve the procurement procedures to enhance effectiveness and efficiency, such as simplifying PR/PO handling process, reduce administrative work and unified filing system.
- Manage tender bidding process, negotiation and finalization of contract.
- Maintain the approved product list in terms of pricing data and product specification detail to ensure its integrity at all time.
- Utilize the quantity leverage, tender for the high volume, high price and common purchase items and have the price locked for an agreed period of time.
- Monitor supplier quality and performance, develop supply chain management and enhance productivity and effectiveness through the use of proven tools and techniques.
- Handle internal and external audit over ISO certification & Food Safety Management System.
- Liaise closely with internal departments to review current practices to apply appropriate measures at fast-changing environment.
- Work with marketing, F&B or potential suppliers to seek for promotion opportunity.

Requirements:

- Degree / High Diploma holder or above in Business Administration, Supply Chain Management or related discipline
- 10 – 15 years of solid experience in procurement with at least 3 years in managerial positions
- Experience in F&B/ Hotel/ Aviation hospitality industry is preferred
- Professional qualification in Food Safety or ISO is an advantage
- Strong communication, negotiation and problem solving skills
- Mature, Independent, proactive, well-organize and good time management
- Good command of both spoken and written English, Chinese and Mandarin
- Proficiency in MS Word, Excel and Chinese Word Processing
- Immediately available is preferred

Responsible for selling logistics services to prospective & existing customers to achieving sales target and supporting service requests.
You will identify sales opportunities for sales lead generation and work in line with corporate standards to attain local.
You will provide professional services to the customers and liaise closely with other functions to deliver quality services.
You will also be required to prepare timely reports.

Diploma holder or above with 2 years’ experience in sales or customer services
Bachelor degree with less experience will also be considered
Good interpersonal, communication and telephone handling skills
Possess strong selling techniques
Highly persuasive, self-motivated, self-confident and customer service oriented
Well-organized, hardworking, aggressive and able to work under pressure
Good PC operations knowledge, including MS Word and Excel
Fluent spoken English & Cantonese, fluent in Mandarin is preferable

Handle daily book keeping, account receivable, account payable, preparing vouchers, accounting reconciliations
Provide daily accounting and operation duties, such as filings, data entry etc.
Assist Accounting Manager in handling month-end and year end closing process
Assist in preparing management reports, accounting schedules
Perform ac-hoc and administrative duties

Degree holder in Accounting or Finance
1 - 2 years of working experience in accounting or financial field
Fresh graduate with strong academic background and less experience will also be considered
Proficient in MS Office and Accounting Tools
Detail-minded, strong sense of responsibility and good time-management skills
Fluent in Mandarin is a Must
Good command of written and verbal English and Chinese

Responsible for building up service database for vendors and suppliers
Verify raw data via phone call, internet research, incoming questionnaire
Identify suspected data and categorize the types of data by their industry nature and geographical location
Receive user feedback to improve the data accuracy
Perform data quality check, support customer data processing and database analysis for the company
Maintain an accurate and up to date contact log of all customer communication using CRM
Update questionnaire information on the system in a timely manner

Bachelor's degree in Business Administration, Statistic, Data science or related discipline.
Good command in written English and Chinese. Fluent in Mandarin is a must.
Experience in data validation, database management or customer service is an advantage.
Hands on experience in MS office, such as Excel (e.g. pivot table, Macro), MS Access, VBA or other analytic tools is an advantage
Detail minded, patient and willing to learn
Good communication skills and interpersonal skills

Handle inbound enquiries and complaints for the billing service
Conduct outbound calls to communicate with clients to resolve billing issues
Escalate difficult cases to senior
Understand the needs for clients and suggest relevant solution
Provide assistance in preparing monthly report and review invoicing
Perform any adhoc duties assigned by manager

Diploma or or above
Around 2 - 5 year working experience in Customer Services Field
Good communication skills and interpersonal skills
Fluent in Cantonese, Mandarin and English with good telephone manner
Self-motivated, detail-minded and willing to accept new challenge
Good team player and energetic
Familiar with MS Office

Our client is a global hospitality group high quality service to worldwide customers. They are looking for a Procurement Manager to join their Hong Kong Team. This role will be responsible to supervise the daily operation of the group’s procurement team and manage full range of Food and Non-food procurement of Hong Kong operations. Successful candidate will be offered attractive remuneration package.



Responsibility:

- Report to General Manager of Hong Kong Office and manage the procurement team and oversee daily operations for sourcing, price negotiation and orders fulfillment Responsible to manage F&B and non-food purchase for Hong Kong operations, including furniture, fixtures and equipment and operating supplies and equipment.
- Review and improve the procurement procedures to enhance effectiveness and efficiency, such as simplifying PR/PO handling process, reduce administrative work and unified filing system.
- Manage tender bidding process, negotiation and finalization of contract.
- Maintain the approved product list in terms of pricing data and product specification detail to ensure its integrity at all time.
- Utilize the quantity leverage, tender for the high volume, high price and common purchase items and have the price locked for an agreed period of time.
- Monitor supplier quality and performance, develop supply chain management and enhance productivity and effectiveness through the use of proven tools and techniques.
- Handle internal and external audit over ISO certification & Food Safety Management System.
- Liaise closely with internal departments to review current practices to apply appropriate measures at fast-changing environment.
- Work with marketing, F&B or potential suppliers to seek for promotion opportunity.

Requirements:

- Degree / High Diploma holder or above in Business Administration, Supply Chain Management or related discipline
- 10 – 15 years of solid experience in procurement with at least 3 years in managerial positions
- Experience in F&B/ Hotel/ Aviation hospitality industry is preferred
- Professional qualification in Food Safety or ISO is an advantage
- Strong communication, negotiation and problem solving skills
- Mature, Independent, proactive, well-organize and good time management
- Good command of both spoken and written English, Chinese and Mandarin
- Proficiency in MS Word, Excel and Chinese Word Processing
- Immediately available is preferred

Supervise a team of credit control representative to maintain smooth operation of the department
Assist manager to implements departmental goals, objectives, policies and operating procedures
Monitor the status of customer accounts on system and address any credit issues in a timely manner
Provide directions and solutions for team members in payment collections and credit management
Visit customers with sales representative to understand customer needs and prepare credit assessment
Monitors all activities of the department to ensure that all applicable internal policies
Prepare statistic and analysis report for manager to review

Bachelor’s degree in Business or Accounting or equivalent
5 – 8 years of working experience in credit control or accounting field with some experience in supervisory level
Previous experience in MNC is preferred
Sound knowledge in credit analysis and payment collection
Customer oriented, detail-minded, number sensitive with strong analytical skills
Good interpersonal and communication skills
Good command in written and verbal English and Chinese (Cantonese and Mandarin)

Report to Sales and Marketing Manager and assist in sales strategies implementation
Explore and develop new business opportunities to achieve company’s target
Follow up incoming enquiries, introducing company’s product and service according to customer’s needs
Provide excellent account services and maintain good customer relationship
Share customer’s feedback and marketing information with internal departments to enhance product and service quality

Diploma or above with 1-2 years B2B sales experience
Fresh graduate with IT related background will also be considered
Interested in IT industry or with good knowledge in IT products
Good command in verbal and written English and Chinese (Cantonese and Mandarin)
Good communication skills and presentation skills
Independent, proactive, willing to learn and target oriented

Responsible for selling logistics services to prospective & existing customers to achieving sales target and supporting service requests.
You will identify sales opportunities for sales lead generation and work in line with corporate standards to attain local.
You will provide professional services to the customers and liaise closely with other functions to deliver quality services.
You will also be required to prepare timely reports.

Diploma holder or above with 2 years’ experience in sales or customer services
Bachelor degree with less experience will also be considered
Good interpersonal, communication and telephone handling skills
Possess strong selling techniques
Highly persuasive, self-motivated, self-confident and customer service oriented
Well-organized, hardworking, aggressive and able to work under pressure
Good PC operations knowledge, including MS Word and Excel
Fluent spoken English & Cantonese, fluent in Mandarin is preferable